FAQs

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring/keep in mind on your first visit:

• Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
• Please wear comfortable clothing that allows easy access to your problem areas.
• Print out the patient forms, fill them out, and bring them with you. If you are unable to do this, please allow for 15-30 extra minutes to fill these out upon your arrival.
• If applicable, your prescription (not necessary; bring it if you have one) for physical therapy from your referring physician, ARNP, or PA.
• Bring a list of your medications, if applicable.
• In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
• Insurance information (we will make a copy of your card).

Dress comfortably in clothes that allow easy access for the therapist to see and examine your problem areas.

For treatments, loose-fitting clothes that are comfortable for exercises and supportive sneakers are often good choices to wear.

Your insurance benefits will be verified before your first visit, and you will be informed of what, if any, payment is necessary prior to that date. We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

Your health insurance may cover a portion of your treatment costs. We understand navigating insurance can be confusing, so Orthopedic Sports Therapy will be happy to contact your insurance company and verify your coverage based on your policy. For more information, visit our insurance plan page, and please do not hesitate to contact our Tempe physical therapy office. We do offer different payment options for your convenience. 

For patients who do not have insurance, we offer a discounted self-pay fee, due at the time of service. Please call us at 480 921 9000 for self pay rates.

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at (480) 921-9000 or click here to request an appointment.

Rest assured, our therapists are well trained to evaluate and treat many conditions, specifically those involving the joints, muscles, and nervous system, as well as balance and movement disorders. Our Doctors of Physical Therapy have graduated from accredited physical therapy programs and are state-licensed. Physical therapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many other medical sciences. You’re in good hands! You have the right to receive physical therapy at any facility you choose. At Orthopedic Sports Therapy, you will receive the highest quality care while achieving the results you want.

You sure can! Everyone can benefit from physical therapy. If you are uncertain, please call us and talk to one of our Physical therapists.  We can discuss your options and help determine if physical therapy is the right choice for you. Call us today at (480) 921-9000 to discuss your current condition or click here to request an appointment now.

Our clinic in Tempe prides itself on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life. Physical Therapy is the best treatment option because it is a natural approach to healthcare, without the use of drugs or invasive procedures.  We complement the body’s inherent healing capacity, using manual therapy, movement retraining, and patient training to remove pain and restore full vitality and function.

Although all patients are different, typically, the first session lasts for 1 hour. Each session after that may be approximately 30 minutes.

The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist two to three times per week to begin with, and as you progress through treatment, your sessions will be more spread out.

With physical therapy, it’s important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it.

Physical therapists are trained medical experts when it comes to musculoskeletal and neurological conditions.  Physical therapy is a medical, hands-on approach to relieving pain and restoring function.  If you have others on your medical team, such as a physician, personal trainer, etc, we will work  closely with them to make sure that your treatment plan is as efficient and effective as possible.

Every patient’s condition and pain are unique. Your physical therapist will use a variety of hands-on techniques, exercises, and movement training to relieve pain quickly and restore your function to optimum levels.

Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

Physical therapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.

Rest assured that this is a normal response to physical therapy treatment and not a cause for concern.

Each patient’s diagnosis is different and your therapist will develop a plan of care that is right for you.   You may see relief from pain immediately or it may take several sessions.  Our goal is to always be moving toward improvement.

Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

Yes, treatment is recommended after your pain is gone.  At that point, you and your PT can start wo work on returning you to full strength and function. The most advanced results are often achieved once your pain is gone and you start the higher level of strength and functional training.  Additionally, once have completed your therapy sessions, your therapist will review your at-home continuing therapy program to ensure that you know how to self treat and maintain the improvements you have made.   Also, many patients benefit from continued physical therapy in the clinic once a month or so for a “tune-up”.  For those who want to get in better shape, lose weight or get stronger, Orthopedic Sports Therapy offers “OST Athletics”, a hybrid online/in-person exercise program, and The Nutrition and Weight Loss Program.  See our website for details.