My really great experience with Orthopedic Sports Therapy started before I even walked in the door! I reached out to several PT places via email to inquire about cost for services both with and without insurance. Alyssa got back to me quickly and answered all of my questions. She sounded like she was happy to help me (which isn’t always the case when you reach out to places)! I decided to go with OST over other places because of Alyssa’s friendly and quick responses. Other places were difficult to get in contact with/we played phone & email tag and I don’t have time for that.
Upon attending my first appointment, I was impressed with the cleanliness of the facility as well as with the mask requirement due to COVID-19. I met JJ who completed a very thorough initial exam and made me feel at ease with her laid-back vibe. I felt hopeful about recovery from my injury for the first time upon leaving that initial appointment.
Another thing I love about this place is my entire appointment was spent with the physical therapist! In my past experiences with PT at other places, I spent time with an assistant, got limited time (at some point) with the actual PT, and the appointment took anywhere from 30-120 mins, depending on many factors. Who has time for that?! How can you plan your life around that?! I actually thought that must just be how PT is, but nope! My appointments were focused, they started and ended on time, and I was with the PT the whole time. JJ knows her stuff and I felt like she was very motivated to help me get back to being able to participate in physical activities I enjoy.
I got stronger and stretchier and know what I have to do for the next few months to continue to heal. I ended PT feeling confident with my progress and knowing I have a plan of action that will get me back to my activity level pre-injury. I cannot thank OST enough for everything! I strongly recommend these folks over your other options.
